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Privacy Policy

Effective date: August 3, 2026 · Last updated: August 3, 2026

TIMBER MOUNTAIN HOMES LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information is handled when you use the TIMBER MOUNTAIN HOMES LLC Android application.

Application name: TIMBER MOUNTAIN HOMES LLC
Support email: info@timbermountainhomes.online

By using the application, you acknowledge the practices described in this Privacy Policy.

1. Information You May Provide

The application may allow you to enter basic information while preparing a service inquiry, project plan, estimate, or support message.

This information may include:

  • Full name
  • Email address
  • Phone number
  • City and state
  • Service address
  • Selected service
  • Property or project details
  • Approximate measurements
  • Preferred materials
  • Preferred date and time
  • Payment preference
  • Project notes
  • Estimated planning range

Providing this information is voluntary. However, some information may be necessary to prepare a complete service inquiry.

2. How Information Is Collected

The application does not automatically send service requests to a remote server.

When you prepare an inquiry:

  • The information is entered directly by you.
  • A basic request summary may be stored locally on your device.
  • The application may open your installed email application with the recipient address, subject, and message body already filled in.
  • You must review and manually send the email.

Once you send an email, the message is handled by your selected email provider according to that provider’s own privacy policy and terms.

3. How We Use Information

Information you provide may be used to:

  • Prepare service inquiries
  • Respond to customer questions
  • Review requested home or woodwork services
  • Discuss project requirements
  • Confirm service availability
  • Arrange an inspection or consultation
  • Provide customer support
  • Prepare an informational planning estimate
  • Maintain locally saved inquiry summaries

We do not use information entered in the app for unrelated financial, medical, gambling, adult, or investment services.

4. Local Data Storage

Basic inquiry summaries, saved services, bookmarks, onboarding preferences, theme settings, or project-planning details may be stored locally on your device using application storage such as SharedPreferences.

Locally stored data:

  • Is intended to remain on your device
  • Is not automatically uploaded to our server
  • May be deleted by using available delete options
  • May also be removed by clearing the app’s data or uninstalling the app

We recommend avoiding highly sensitive information in project notes.

5. Information We Do Not Collect

The application is not designed to collect:

  • Credit card details
  • Debit card details
  • Bank account information
  • Online banking credentials
  • Government identification documents
  • Health or medical information
  • Biometric information
  • Contact lists
  • Call logs
  • SMS messages
  • Precise background location
  • Microphone recordings
  • Personal photographs
  • Advertising identifiers for targeted advertising

The app does not provide loans, investments, cryptocurrency, gambling, medical advice, adult services, or government services.

6. Payments

The application does not contain a real online payment gateway and does not process online payments.

Any payment preference shown in the application is for inquiry-planning purposes only and may include options such as:

  • Pay after service
  • Pay at the company office or agreed location

Final pricing, payment arrangements, availability, and service timing must be confirmed directly with TIMBER MOUNTAIN HOMES LLC.

Do not enter credit card, bank account, or other financial credentials into inquiry notes.

7. Email Communications

When you choose to contact us, the application may open a third-party email application installed on your device.

The prepared email may contain:

  • Your contact information
  • Selected service
  • Project description
  • Service location
  • Approximate measurements
  • Preferred schedule
  • Estimate summary
  • Additional notes

The application does not send the email without your action. You are responsible for reviewing the email before sending it.

Your email provider may process the message under its own privacy policy. We are not responsible for the privacy or security practices of third-party email providers.

8. Internet and Third-Party Images

The application may use an internet connection to display service-related images or other online content.

Image-hosting providers may receive standard technical information necessary to deliver content, such as:

  • IP address
  • Device or browser information
  • Request date and time

We do not control independent third-party services. Their handling of data is governed by their respective privacy policies.

9. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only in limited circumstances, such as:

  • When you manually send an inquiry through your email provider
  • With service personnel or contractors when reasonably necessary to review or fulfill your request
  • When required by applicable law, legal process, or lawful governmental request
  • To protect the rights, safety, or property of users, the company, or others
  • With your consent or at your direction

We do not share information with advertising networks for targeted advertising.

10. Data Retention

Locally saved information remains on your device until:

  • You delete the saved request
  • You clear the application’s data
  • You uninstall the application

Information manually emailed to us may be retained only as long as reasonably necessary to:

  • Respond to your inquiry
  • Discuss requested services
  • Maintain business and support records
  • Resolve disputes
  • Meet legal obligations

Retention periods may vary based on the nature of the request and applicable law.

11. Data Deletion Requests

The application does not require users to create an account.

You can delete locally stored request summaries using the available delete option. You may also remove local app data through your device settings or by uninstalling the application.

To request deletion of information that you previously sent to us by email, contact: info@timbermountainhomes.online

Please include enough information for us to identify the relevant inquiry. We may need to retain limited information when required by law or for legitimate recordkeeping purposes.

12. Data Security

We take reasonable administrative and technical measures to protect information received through customer communications.

However, no method of electronic storage, email transmission, or internet communication is completely secure. Therefore, absolute security cannot be guaranteed.

Users should not submit passwords, banking credentials, government identification numbers, or other highly sensitive information through the app.

13. Permissions

The application is designed to request only permissions necessary for its disclosed functionality.

The app may use internet access to load relevant service images or online content. It does not require unnecessary access to contacts, call logs, SMS messages, precise location, microphone, or camera for its core functionality.

If functionality changes and additional permissions are introduced, this Privacy Policy and the Google Play Data Safety declaration should be updated accordingly.

14. Children’s Privacy

The application is intended for general home-service customers and is not specifically directed toward children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so that we can review and delete it where appropriate.

15. Service Estimates and Requests

Estimates shown in the application are informational planning ranges only.

Actual pricing may depend on:

  • Verified measurements
  • Materials
  • Labor
  • Design complexity
  • Transportation
  • Site conditions
  • Local requirements
  • Service availability

Submitting an inquiry does not create a binding contract, guarantee availability, confirm a booking, or guarantee completion.

Our team will contact you to review the request and confirm availability, timing, scope, and final pricing.

16. Changes to This Privacy Policy

We may update this Privacy Policy when the application’s functionality, legal requirements, or data-handling practices change.

Any updated version should display a revised “Last updated” date. Continued use of the application after an update indicates acknowledgment of the revised policy.

17. Contact Us

For privacy questions, support requests, or data-deletion requests, contact:

TIMBER MOUNTAIN HOMES LLC
Email: info@timbermountainhomes.online

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Services Process About Request an Estimate Privacy Policy info@timbermountainhomes.online
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